Red Shed Technology

Closing an application in multi-tasking

By Lauren Voigt, on May 23rd, 2011

iOS devices keep apps that you may not be using open in the background unless you close them from the multi-tasking tool. Here is a tutorial on stopping app running in the background on your iPhone/iPad/iPod touch.

Push the home twice quickly.
This will bring up the multi-tasking bar which shows all of the apps running . . . → Read More: Closing an application in multi-tasking

Managing iPhone Location Services

By Lauren Voigt, on May 18th, 2011

Location Services is Apple’s management tool for GPS. The GPS for the device can be on/off, in addition to any applications that may have the ability to use Location Services.

Select “Settings” from your device’s home screen
Select “General”
Select “Location Services”
Check that the top slider for Location Services is set to “on”
Check that the slider for the application . . . → Read More: Managing iPhone Location Services

How to find your device’s UDID

By Lauren Voigt, on April 19th, 2011

Each iPhone, iPod touch and iPad has a Unique Device Identifier (UDID), Apple’s version of a serial number, a sequence of 40 characters (letters and numbers).

How to get your UDID

Copy, then paste your UDID from iTunes when your device is connected:

Launch iTunes and make sure your device is connected
Click on your device in the left . . . → Read More: How to find your device’s UDID

Troubleshooting Android GPS/Location Services

By Lauren Voigt, on March 11th, 2011

If you are using an Android device and having an issue with Location Services (GPS) determining your location, here are some tips to help you understand and troubleshoot the issue:

Verify that you have a cellular or Wi-Fi network connection. This allows the GPS on the device to locate visible GPS satellites . . . → Read More: Troubleshooting Android GPS/Location Services

Troubleshooting iOS GPS/Location Services

By Lauren Voigt, on March 10th, 2011

If you are using an iPhone, iPad or iPod Touch and having an issue with Location Services (GPS) determining your location, Apple has a great article to help understand and troubleshoot the issue.

iPhone and iPod Touch: Understanding Location Services
iPad: Understanding Location Services

Common Issue: GPS Is not finding your location (source: http://support.apple.com)
Or, an unexpected error occurs when . . . → Read More: Troubleshooting iOS GPS/Location Services

ERROR: Failed to retrieve a valid data service name, please contact RedShed

By Lauren Voigt, on March 4th, 2011

Here’s how to troubleshoot the message: “ERROR: Failed to retrieve a valid data service name, please contact RedShed”.

Reason: Your online account may not be set up to allow access to the mobile application.

Log into your online account
Verify you have accepted the license agreement, and;
Are subscribed to a Data Service – TitleProfile . . . → Read More: ERROR: Failed to retrieve a valid data service name, please contact RedShed

ERROR: Failed to authorize against web service, please contact RedShed

By Lauren Voigt, on March 4th, 2011

Here’s how to troubleshoot the message ” ERROR: Failed to authorize against web service, please contact RedShed”.

Reason: The only reason this error message appears is because your username and/or password are entered incorrectly.

Here’s how to fix it:

From the Settings screen,
Completely delete (and re-enter) your username and password information (usernames and passwords are case-sensitive)
Make sure you hit . . . → Read More: ERROR: Failed to authorize against web service, please contact RedShed

How to download an application to your Android

By Lauren Voigt, on March 3rd, 2011

From the home screen of your phone, tap the “Menu” button (circle with a triangle in it)
Tap the Market icon on the apps screen
From the home screen of the Market, tap the “Apps” button
To locate the app you wish to download:
-From the main apps screen, click the search button in the upper-right corner (magnifying glass)
-Apps are . . . → Read More: How to download an application to your Android

How to Download an iOS Application from your Computer/iTunes (iPhone, iTouch, iPad)

By Lauren Voigt, on March 2nd, 2011

If you don’t already have iTunes, install it:
Go to the iTunes section of Apple.com and click the “Download” button.

In iTunes under “STORE” click to open the iTunes Store, and navigate to the App Store

Choose the application you want to download
Click on Get/Buy App
It will show on the left hand menu of your iTunes that you are . . . → Read More: How to Download an iOS Application from your Computer/iTunes (iPhone, iTouch, iPad)

How to Download an iOS Application from your Device (iPhone, iTouch, iPad)

By Lauren Voigt, on March 2nd, 2011

Locate the “App Store” on your device (if you cannot find it, press the Home button twice and search for “App Store” )
Within the App Store, there are many ways you can select an application to download:
-From the top tab, you can browse Top Free, Top Paid, or show apps by Release Date
-From the bottom bar, . . . → Read More: How to Download an iOS Application from your Device (iPhone, iTouch, iPad)

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