If you do not . . . → Read More: Blackberry – SD Card Error]]> If you are attempting to use an application on your blackberry that requires the storage of data (i.e. previous properties list, etc), you must have the ability to store the data on your device.  An SD Card is a tiny memory card used for storage on devices such as your mobile phone.

If you do not have an SD card installed, you will not be able to run the application.  Contact your mobile service provider for information on how to obtain an SD card.

The Error message may appear such as:

“This application requires an SD card to be present. Either there is no SD card installed or it is connected via USB.”

From the Home screen of your device, go to “Options“, “Device“, and “About Device Versions.

The OS Version will be listed as the “Bundle” number; ex:

Blackberry 9850 smartphone (3G, CDMA, Wi-Fi) 7.0 Bundle 1328 (v7.0.0.254, . . . → Read More: How to find your Blackberry OS Version]]> PropertyForce Mobile is only compatible with Blackberry OS (Operating System) versions 6 and 7.  Need to check if your device is compatible?

From the Home screen of your device, go to “Options“, “Device“, and “About Device Versions.

The OS Version will be listed as the “Bundle” number; ex:

Blackberry 9850
smartphone (3G, CDMA, Wi-Fi)
7.0 Bundle 1328 (v7.0.0.254, Platform 5.0.0.451)

Updating is easy. Just connect your device to your Mac or PC and follow the onscreen instructions in iTunes.

Sending Crash . . . → Read More: Sending Crash Reports]]> When the application you’re using crashes, iOS creates a record of that event. The next time you connect your device to iTunes, iTunes downloads those records (known as crash logs) to your computer. To help get the problem fixed, you should send crash logs of the application you’re testing to its developer.

Sending Crash Reports from Macs
To send crash logs to developers:

1. In the Finder, open a new window.
2. Choose Go > Go to Folder.
3. Enter ~/Library/Logs/CrashReporter/MobileDevice.
4. Open the folder named after your device’s name.
5. Select the crash logs named after the application you’re testing.
6. Choose Finder > Services > Mail > Send File.
7. In the New Message window, enter the developer’s email address in the To field and <application_name> crash logs from <your_name> (for example,MyTestApp crash logs from Anna Haro) in the Subject field.
8. Choose Message > Send.
9. In the Finder, you may delete the crash logs you sent to avoid sending duplicate reports later.

Sending Crash Reports from Windows
To send crash logs to developers, enter the crash log directory (Listing 9-1 and Listing 9-2) in the Windows search field, replacing <user_name> with your Windows user name.

Crash log storage on Windows Vista
C:\Users\<user_name>\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice

Crash log storage on Windows XP
C:\Documents and Settings\<user_name>\Application Data\Apple computer\Logs\CrashReporte

We apologize for any inconvenience.

If experience any other issues, please contact us . . . → Read More: Mobile Application Service Issues Resolved]]> We experienced a mobile application service interruption that has been resolved.
You may previously have received “error code 21:(Unable to contact data provider. Please check network access)”

We apologize for any inconvenience.

If experience any other issues, please contact us at mobilesupport@redshedtechnology.com

By using more Apple and Android native tools we’ve been able to increase speed . . . → Read More: Upgrade! Version 2.0 is available for download]]> Here at Red Shed we’re continuously on the look out for ways to improve our tools. Fortunately for us, we have many great clients who have shared their ideas and experience. So…we’ve been hard at work developing some great new features for Version2.0.

By using more Apple and Android native tools we’ve been able to increase speed and improve reliability. We redesigned the flow of the application allowing for improved usability as well as allowing us to add functionality. Added features include:

• Search by Owner Name – search for a property using the owners name, county, state and zip code
• View Plat Map – view, expand and scroll the property plat map. Great feature for the iPad!
• Email Report – the full mobile report is assembled and available to send to any email recipient
• Contact Title Rep – in addition to an automatically dialing the rep, 2.0 allows the user to easily email their title rep without having to type in the rep email address

Version 2.0 Is now available for download in the iTunes App store.
How to update an Android Application
How to update an iPhone, iPad Application

www.redshedmobile.com