Blackberry – SD Card Error

If you are attempting to use an application on your blackberry that requires the storage of data (i.e. previous properties list, etc), you must have the ability to store the data on your device.  An SD Card is a tiny memory card used for storage on devices such as your mobile phone.

If you do not . . . → Read More: Blackberry – SD Card Error

Share

How to find your Blackberry OS Version

PropertyForce Mobile is only compatible with Blackberry OS (Operating System) versions 6 and 7.  Need to check if your device is compatible?

From the Home screen of your device, go to “Options“, “Device“, and “About Device Versions.

The OS Version will be listed as the “Bundle” number; ex:

Blackberry 9850
smartphone (3G, CDMA, Wi-Fi)
7.0 Bundle 1328 (v7.0.0.254, . . . → Read More: How to find your Blackberry OS Version

Share

iOS Software Update – “Application not Compatible. Need iPhone 4.0 software”

Apple frequently releases free software updates for your device that you need to download to continue running the latest applications.

Updating is easy. Just connect your device to your Mac or PC and follow the onscreen instructions in iTunes.

Connect your device to your computer using the data cable you received with your device.
With Itunes pulled up locate . . . → Read More: iOS Software Update – “Application not Compatible. Need iPhone 4.0 software”

Share

Taking a screenshot on iOS (iPad, iPhone)

Click the Power button on the top right corner, and while holding it down, click the “Home Button”
(You’ll see the screen ‘flash’ white and hear a camera ‘clicking’ sound.)
Open the Photos app on your device
To email the picture, click the “forward” icon (box with an arrow in it) and select Email Photo.
Mail will automatically open with . . . → Read More: Taking a screenshot on iOS (iPad, iPhone)

Share

Sending Crash Reports

When the application you’re using crashes, iOS creates a record of that event. The next time you connect your device to iTunes, iTunes downloads those records (known as crash logs) to your computer. To help get the problem fixed, you should send crash logs of the application you’re testing to its developer.

Sending Crash . . . → Read More: Sending Crash Reports

Share

Mobile Application Service Issues Resolved

We experienced a mobile application service interruption that has been resolved.
You may previously have received “error code 21:(Unable to contact data provider. Please check network access)”

We apologize for any inconvenience.

If experience any other issues, please contact us . . . → Read More: Mobile Application Service Issues Resolved

Share

Mobile Application Service Interruption

We’ve noticed this morning that the mobile application service is down.  Your mobile devices may receive a “code 21 (Unable to contact data provider. Please check network access)”  error message.  We have this as our highest priority. We will keep you posted with an update as soon as possible.  Please accept our apology for . . . → Read More: Mobile Application Service Interruption

Share

Upgrade! Version 2.0 is available for download

Here at Red Shed we’re continuously on the look out for ways to improve our tools. Fortunately for us, we have many great clients who have shared their ideas and experience. So…we’ve been hard at work developing some great new features for Version2.0.

By using more Apple and Android native tools we’ve been able to increase speed . . . → Read More: Upgrade! Version 2.0 is available for download

Share

Uninstall an Android Application

From your device, open the Android “Market”
Select “My Downloads”
Select the application you wish to . . . → Read More: Uninstall an Android Application

Share

Uninstall an iOS Application from your device (iPhone, iPad, iPod)

To delete an app (application),  press and hold one of the icons (it doesn’t matter which one) -until all the icons bounce slightly
All of your third-party apps will show an “X” icon in the upper-left corner of their icon
Remove the app by pressing that “X” in the upper-left corner of the  icon, and . . . → Read More: Uninstall an iOS Application from your device (iPhone, iPad, iPod)

Share